Terms of service
Terms of Service
Effective Date: 03.01.2026
Last Updated: 03.01.2026
Welcome to Jenny's Salon (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at www.shopatjennys.com (the “Site”) and the purchase of our hair care and personal care products (the “Products”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you may not use our Site or purchase our Products.
1. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or make a purchase. By using the Site, you represent and warrant that you meet this requirement.
2. Products and Use Disclaimer
Our Products are cosmetic and personal care items intended for external use only.
- Products are not intended to diagnose, treat, cure, or prevent any disease.
- Individual results may vary.
- Always review ingredient lists before use.
- Perform a patch test prior to full application.
- Discontinue use if irritation occurs and consult a licensed healthcare professional if necessary.
We are not responsible for allergic reactions, misuse, or failure to follow product instructions.
3. Orders and Payment
3.1 Order Acceptance
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our sole discretion.
3.2 Pricing
Prices are listed in USD and may change without notice. We reserve the right to correct pricing errors at any time.
3.3 Payment
We accept payment via major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and other secure payment options displayed at checkout. By submitting payment information, you represent that you are authorized to use the payment method provided.
4. Shipping and Delivery
Shipping times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
Risk of loss transfers to you upon delivery to the shipping carrier.
5. Returns and Refunds
Please refer to our Return Policy for detailed information.
- Products must be unused and in original packaging unless defective.
- Certain items (e.g., opened personal care products) may be non-returnable for hygiene reasons.
- Refunds are issued to the original payment method.
We reserve the right to deny returns that do not meet our policy requirements.
6. Subscriptions (If Applicable)
If you enroll in a subscription service:
- You authorize recurring charges.
- You may cancel at any time before your next billing cycle.
- Subscription discounts may be revoked if canceled before a minimum commitment period (if applicable).
7. Intellectual Property
All content on the Site, including logos, product names, images, text, graphics, and designs, is the property of Jenny's Salon and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without our written permission.
8. User Accounts
If you create an account:
- You are responsible for maintaining confidentiality of your login credentials.
- You are responsible for all activities under your account.
- We reserve the right to suspend or terminate accounts for violations of these Terms.
9. User Content
If you submit reviews, testimonials, or other content:
- You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content.
- You represent that your content does not violate any laws or third-party rights.
- We reserve the right to remove content at our discretion.
10. Prohibited Uses
You agree not to:
- Use the Site for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Transmit malicious software.
- Interfere with the security or functionality of the Site.
11. Disclaimer of Warranties
The Site and Products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted or error-free operation of the Site.
12. Limitation of Liability
To the fullest extent permitted by law, Jenny's Salon shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:
- Use of or inability to use the Site
- Use of our Products
- Unauthorized access to your data
Our total liability shall not exceed the amount you paid for the Product giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Jenny's Salon, its officers, directors, employees, and affiliates from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of the Site or Products
- Your violation of any third-party rights
14. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
15. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pennsylvania, USA without regard to conflict of law principles.
17. Dispute Resolution
Any disputes arising from these Terms shall be resolved through:
- Informal negotiation first
- Binding arbitration in Mechanicsburg, Pennsylvania if unresolved
You waive any right to participate in a class action lawsuit.
18. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.
19. Contact Information
If you have questions regarding these Terms, please contact us at:
Jenny's Salon
Email: shopatjennys@gmail.com
Address: 4500 Gettysburg Road - Mechanicsburg, PA 17055